Hello, I'm Mitchell HouseJackson
Head of Cloud
Welcome
I'm Mitchell, a UK-based cloud and platform leader. I run the infrastructure behind a managed learning platform used by more than 250,000 learners across regulated UK clients: roughly 100 production servers, and everything around them. The AWS design, the build pipeline, the observability, the cost, the security. If it touches the platform, I own it.
I got here the long way round. Helpdesk, then Linux at fleet scale, then architecture, and now the whole function. I still write the Terraform myself. Hard to lead a platform you can't run. The detail lives on the work experience page.
What I Own
The Cloud Platform
Multi-account AWS, almost entirely in Terraform, plus the build system that ships it. Onboarding a new client takes one config file, and every tier is built to scale out. We're migrating the estate onto it now.
Reliability & Observability
A Prometheus, Loki and Grafana stack I built myself, with auto-discovery across four regions and on-call wired in. Alerts go to whoever can actually fix the thing.
Cost & Commercial
Someone has to care about the cloud bill, and it turns out that someone is me. I pulled a five-figure monthly spend apart, found the cost wasn't where everyone assumed, and brought it down.
Security & Risk
Zero-trust access, nothing exposed to the internet that shouldn't be, and every client walled off from the next. I'm also who the board asks about data residency and compliance before signing a regulated client.
Selected Impact
- ▸ Designed and built the next-generation hosting platform as multi-account infrastructure-as-code, where onboarding a client is a single config file. Built to scale horizontally; migrating the estate onto it now.
- ▸ Treated the cloud bill like my own money. Pulled a five-figure monthly spend apart and cut it, once I'd worked out what was actually driving it.
- ▸ Got server recovery down to about two minutes with snapshot-AMI promotion. It used to take five times that, with a lot more sweating.
- ▸ Wrote the board briefing on moving data between the UK and New Zealand (the Privacy Act, GDPR, the US CLOUD Act, all of it) that informed a senior-leadership decision on a contract.
- ▸ Built race-safe autoscaling for stateful video servers. Scaling ordinary web nodes is easy; doing it for live calls without dropping anyone is the genuinely hard part, and that bit's mine.
- ▸ Designed and shipped a secure DICOM imaging proxy for an NHS trust: HMAC-scoped, locked to a private subnet, fully audited.
Work Experience
Helpdesk to head of, and every rung in between. The full climb, and the threads that ran through it.
View ExperienceHomeProd
3-node Proxmox cluster, two locations, nearly 30 self-hosted services with HA, DR, and full observability. Yes, it's overkill.
View StackApps
Need access to Nextcloud or something else I host? This is the door.
View AppsThe Important Stats
The professional stuff is above. Here's what actually matters.
* If the cat called "Nano" can't judge me for not using Vim, neither can you.
Skills & Expertise
Cloud & Infrastructure
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DevOps & Automation
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Observability
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AI & ML
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Security
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Platforms & Apps
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Leadership & Strategy
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Linux & Systems
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